FAQ’s

Will there be a special shopping time for consignors? What about for volunteers?

Yes, all Consignors and Volunteers are invited to shop before the public at the consignors-only pre-sale. The pre-sale is open from 6pm-8pm on Thursday, October 1st. All Volunteers will be admitted one hour earlier, starting at 5pm. The Kids Sale pre-sale pass is good for you (the consignor or volunteer) and one lucky friend! NEW: Consignors and volunteers get to shop the 1/2 price sale before the public on Saturday evening, October 3rd from 8-9pm. All volunteers will be admitted to the 1/2 price pre-sale 30 minutes earlier, starting at 7:30pm. Again, admission will be for you and one lucky friend!

Is there going to be a 50% off sale for this event?

Yes, the 50% off sale will run from 10am - 2pm on Sunday, October 4th. Only items marked for discount are 1/2 off. The Kids Sale consignors set both the price for each of their items and whether or not to discount the price on each of their items. Items marked "no disc" at the bottom of the tag by the bar-coded label will NOT be 1/2 off. If you don't see "no disc." on the bottom of the tag, it means that item IS 1/2 off.

Do I have to work or volunteer at the sale?

No. However, we would like to encourage every consignor to volunteer at least 1 four hour shift but we realize not everyone is able to do this. You do not have to work, volunteer or even be present at the sale to sell your items. You tag them at home, drop them off the day before the sale starts and we do the rest. There are great incentives to volunteering though so please give it your consideration. This event would not be possible without the wonderful help of our volunteers.

Why do I have to pay a $15 consignor fee?

The $15 consignor fee is to help cover the cost of facility rental, insurance, advertising costs, website costs, software costs, display racks/tables, credit card processing fees, postage, labor and other fees associated with our event. This fee will be deducted from your total sales, you do NOT have to pay anything up front!

What happens with the items I don't sell?

Consignors have the option of picking-up any unsold items at the end of the sale. If you marked the “check to donate” box when creating your tags your items will be donated to Eastside Baby Corner. You may pick-up your unsold items on Monday, October 5th - time to be announced soon. If, for any reason, you do not return during the designated pick-up time to collect your unsold items, they will be donated to Eastside Baby Corner, a local non-profit organization, following the sale. Everyone will receive a Donation Report & Tax Receipt listing all of your donated items.

Where do I get hangers?

The dollar stores or local big box stores usually have reasonably priced plastic hangers or resell their gently used ones. If you are unable to find any, we may be able to provide you with hangers. If we are able to provide hangers for you, we require that you have at least 25 items entered into The Kids Sale online bar coded tagging system first. Please email me at christina@thekidssale.com with the number of shirt hangers and the number of pants hangers you need and if the clothing you have is for size 0-4, 5+ or adult.

I'm having trouble using the online bar-coded tagging system; error messages, garbled text?

It looks like Net Gear Routers may be the issue! Here’s the information from John, our software guy:
“I am continuing to do further research on the NetGear forums. It just amazes me how many people have been having issues with these routers over the past 2 years with very little action from NetGear. This issue with corrupt web pages and downloads is not a new issue in "NetGear-land", but NetGear has never really done much about it.
In reading through the forums though, I am finding that some users are getting at least "temporary" relief by power-cycling their routers. I should have thought of this before, and tried it on my test router before I upgraded the firmware on it. But I think there is a good chance that you or your consignors may get some relief by doing this. Here is what you should do:

unplug the power from the back of the router, wait 60 seconds, then plug it back in, wait 60 seconds the try to get online and see if it makes a difference.

If it didn't make a difference, try an actual router reset, as follows:
get a paperclip or some other sharp object. There should be a little reset button somewhere on the router. You can put a paper clip in there and hold down the reset button for about 10 seconds or so. The router will "reboot". Wait a few minutes for the reboot to complete and try using the online bar-coded tagging system again."

If you try this, please let me know the router number you use and if this helped!

Why won't my bar-coded tags print correctly?

If you are using an internet browser other than Internet Explorer you may experience problems printing or viewing your bar-coded tags. A few of the common problems reported from users using Mozilla Firefox or Chrome are: garbled words, larger than normal text size and the bottom two of every six bar-coded tags appear on a second page and are cut-off. If you have ANY problems printing or viewing your tags, try using Internet Explorer for your web browser first. If you are still experiencing problems, contact Christina@TheKidsSale.com right away. If you can email a screen-print of the problem that may help expedite our trouble-shooting process.

Consignor registration is full but I have stuff to sell! What can I do?

If consignor registration is full, you may still be able to participate as a "reload" consignor. Regular consignors drop off their items for sale on Thursday, October 1st before any sales transactions have taken place. Reload consignors will drop off their items on either Friday morning, Friday night or Saturday morning after sales transactions have taken place. You must contact christina@thekidssale.com if you wish to sign-up as a reload consignor! Reload consignors still receive 70% of their total sales minus the $15 consignor fee.