FAQ’s

Will there be a special shopping time for consignors? What about for volunteers?

Yes, all Consignors and Volunteers are invited to shop before the public at the consignors and volunteer pre-sale. The pre-sale is open from 5pm-8pm on Friday, November 11th.  The Kids Sale pre-sale pass is good for you (the consignor or volunteer) and one lucky friend!

Is there going to be a 50% off sale for this event?

No, there will be no 50% off sale for this event.  The Kids Sale believes that NOT having a 50% off sale is a win-win for both consignors and shoppers. In the past, The Kids Sale consignors would set both the price for each of their items and whether or not to discount the price on each of their items. We believe that by NOT having a half-price sale, shoppers will benefit from lower prices. Instead of consignors inflating the price a couple of bucks "just in case" it sells for 1/2 price, we believe consignors will simply choose the best price for each of their items - period.  We also believe consignors will benefit by selling more at that best price, the price they really want.  Many times, shoppers will buy right away if they like the product and like the price but when they see that the tag says the item will be 1/2 price tomorrow, they might "take a chance" and see if it's still there tomorrow.  Or, worse - something else comes up and they never make it back to buy the item at all.  We really do believe that by eliminating the 1/2 price sale, it is a win-win for everyone.  

Do I have to work or volunteer at the sale?

No, you are not required to work or volunteer at the sale.  However, we would like to encourage every consignor to volunteer at least ONE four hour shift but we realize not everyone is able to do this. You do not have to work, volunteer or even be present at the sale to sell your items. You tag them at home, drop them off the day before the sale starts and we do the rest. There are great incentives to volunteering so you may want to give it some extra consideration. This event would not be possible without the wonderful help of our volunteers - Thank you!

Why do I have to pay a $15 consignor fee?

The $15 consignor fee is to help us cover the cost of the facility rental, special event insurance, advertising costs, website costs, software costs, display racks/tables, credit card processing fees, postage, labor and other fees associated with coordinating our event.  Remember, there are no upfront costs to sell.  This fee is simply deducted from your total sales at the end of the event.  

What happens with the items I don't sell?

Consignors have the option of picking-up any unsold items at the end of the sale. If you marked the “check to donate” box when creating your tags, your items will be donated to Eastside Baby Corner. You may pick-up your unsold items on Sunday, November 11th between 7:00am - 10:00am. If, for any reason, you do not return during the designated pick-up time to collect your unsold items, they will be donated to Eastside Baby Corner, a local non-profit organization, following the sale. Donation Report & Tax Receipt listing all items that were marked for donation will be emailed to consignors within about 2 weeks after the event.

Where do I get hangers?

The dollar stores or local big box stores usually have reasonably priced plastic hangers or resell their gently used ones. If you are unable to find any, we may be able to provide you with hangers. If we are able to provide hangers for you, we require that you have at least 25 items entered into your online consignor account first. Please email me at hangers@thekidssale.com with your request.

I'm having trouble using the online bar-coded tagging system; error messages, garbled text?

If you're experiencing technical difficulties and need help, please email Christina@TheKidsSale.com and let me know what the problem is. I'll do my best to help you get things working!

Why won't my bar-coded tags print correctly?

If you are using an internet browser other than Internet Explorer you may experience problems printing or viewing your bar-coded tags. A few of the common problems reported from users using Mozilla Firefox or Chrome are: garbled words, larger than normal text size and the bottom two of every six bar-coded tags appear on a second page and are cut-off. If you have ANY problems printing or viewing your tags, try using Internet Explorer for your web browser first. If you are still experiencing problems, contact Christina@TheKidsSale.com right away. If you can email a screen-print of the problem that may help expedite our trouble-shooting process.

Consignor registration is full but I have stuff to sell! What can I do?

If consignor registration is full, you may still be able to participate as a "reload" consignor. Regular consignors drop off their items for sale on Friday, November 11th before any sales transactions have taken place. Reload consignors will drop off their items on Saturday morning between 8:30am - 9am after sales transactions have taken place.. You must contact christina@thekidssale.com if you wish to sign-up as a reload consignor! Reload consignors still receive 70-100% of their total sales minus the $15 consignor fee.

I have a gift certificate to The Kids Sale but it says it's expired. Can I still use it?

Yes! As you know, we were unable to hold an event in 2010 due to my hectic work schedule.  Therefore, we will gladly honor your Kids Sale gift certificates that have not yet been redeemed regardless of expiration date.

If you have any other questions and are not able to find the answer, email christina@thekidssale.com.